Privacy Policy

PRIVACY STATEMENT

Universal Robina Corporation (URC, we, us, our) is the parent company of Griffin’s Foods Limited, which trades as The Griffin’s Food Company. URC commits to protecting and maintaining the privacy of your personal information in accordance with applicable regulations. If we ask you to provide information that can identify you, we assure you that it will be used in accordance with this privacy statement. 

This privacy statement also sets out how we use and protect the personal information you give us when you use this website.

We may change this policy from time to time to better protect your personal information and privacy. Any changes may be viewed on this page, so we advise that you check this at your convenience when you visit this website.

WHAT WE COLLECT?

We may collect the following information from you: 

  • Name;
  • Age;
  • Contact information including, mailing address, email address, telephone number
  • Preferences and interests; and
  • Other information that may be used for customer surveys, marketing offers, or online promotions.

 

WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?

We may collect your personal information when you: 

  • Visit our website;
  • Contact us by sending an inquiry, leave a comment, or provide feedback at our website; and
  • Undertake any transaction through our website such as when you subscribe for information on our products, participate in any of our online promotions and activities.  

 

WHAT DO WE DO WITH YOUR PERSONAL INFORMATION? 

We obtain your personal information to understand your needs and to better target the products that we put on the market. More specifically, we ask for your personal information: 

  • For administrative and record keeping purposes;
  • So we may send you, through any of the contact information that you provide, with promotional materials, special offers, or other information that you may find interesting;
  • So we may contact you when we or any of our affiliates conduct market analysis or surveys;
  • For gathering facts for data analytics of our or of any of our affiliates’ products;
  • When we undertake cross-selling activities; and
  • To share with any of our affiliates for marketing, promotional, and other commercial purposes.

When you allow us to collect your personal information, you give us your consent to use it for the purposes mentioned in this page. 

IS YOUR PERSONAL INFORMATION SAFE WITH US? 

Yes. Our commitment is to keep your information secure at all times. To prevent loss, destruction, alteration, unlawful access/use, or unauthorized disclosure, we have set up an adequate organizational, physical, and technical security measures to safeguard the information that we collect through this website.

We will keep your personal information until such time that you withdraw your consent, which you can do by sending us a written request for such purpose at our mailbox GriffinsAsia-CustomerCare@JGSummit.com. Within twenty-four (24) hours from receipt of your request, we shall destroy or remove your personal information, in whole and permanently, from our records. 

IS DATA SHARING ALLOWED? 

If necessary and appropriate, we may share your personal information for the purposes of data storage and/or processing only to affiliates and third parties, who shall be bound by the same degree of confidentiality and security obligations. 

HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION? 

You have control over the collection and use of your personal information. You may do this as follows: 

  1. You can restrict the use of your personal information by clicking the “I do not agree” (or similar) button each time you are asked to complete a form for your data.   
  2. By sending us a written request, you may access your personal information and see the details. If you wish to make any correction on your data, you may send your written request by email to GriffinsAsia-CustomerCare@JGSummit.com or by post to:

Universal Robina Corporation - Griffin’s Asia

TERA Tower, Bridgetowne, E. Rodriguez Jr. Avenue (C5 Road),

Ugong Norte, Quezon City, Metro Manila, Philippines 1110 

     3. We shall respond within thirty (30) days from receipt of your request. We may charge you a reasonable administrative fee for the retrieval of your personal information records.

     4. You may lodge a complaint with the applicable regulator if you have reasonable ground to believe that your personal information is being used other than for the purpose for                   which it was collected.

     5. We will not disclose to, or allow third parties to use your personal information unless you give us your consent or we are required by law to do so.